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Feedback & Reviews

Online Reviews
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Daniel Boppre
Recently had to have our dog bear put down here. Vet is amazing, however we ordered a flame cremation and received a water cremation without our knowledge. UPDATE: They made good on everything they could. Really showed care, compassion and condolence.
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Andrew
I had to take my cat Felix yesterday at 10pm. Staff is very polite and genuine care which is super important when dealing with our fur-babies and whatever emergency they are going through. Price for an emergency visit is a little over $150, but the Veterinarian’s are very thorough. They can get busy, but communication is great when they have you wait. I really like this place. I just hope to not v… + read more
I had to take my cat Felix yesterday at 10pm. Staff is very polite and genuine care which is super important when dealing with our fur-babies and whatever emergency they are going through. Price for an emergency visit is a little over $150, but the Veterinarian’s are very thorough. They can get busy, but communication is great when they have you wait. I really like this place. I just hope to not visit them too often  - read less
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Andrew Torres
Staff is very polite and genuine care which is super important when dealing with our fur-babies and whatever emergency they are going through. Price for an emergency visit is a little over $150, but the Veterinarian’s are very thorough. They can get busy, but communication is great when they have you wait. I really like this place. I just hope to not visit them too often 😂
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Noel Egly
They opened their arms and hearts to my little dachshund this morning. She was in kidney failure and helped me give her wings. I appreciated the compassion they gave her and me.
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shannon yockey
During a very traumatic incident of my dog being hit by a car, the caring professionals here have been incredible! They were helpful from the first phone call to the evaluation for injuries and updated me throughout the entire ordeal with kindness and patience through my stress response. Luckily Circe will make a full recovery and a speedy one to due to the innovative care she has received. After… + read more
During a very traumatic incident of my dog being hit by a car, the caring professionals here have been incredible! They were helpful from the first phone call to the evaluation for injuries and updated me throughout the entire ordeal with kindness and patience through my stress response. Luckily Circe will make a full recovery and a speedy one to due to the innovative care she has received. After an overnight stay and six subsequent daily visits, we've encountered several veterinarians along with many other caring helpers. Each one has provided excellent customer service along with taking such good care of my sweet pup. Thank you from the bottom of my heart! - read less
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Thomas Conrad
The staff was wonderful and caring. I bawled my eyes out as my soul was torn saying goodbye to my best buddy and my children’s Nurse. Staff is absolutely the best. Thank you for assisting Pete on his next journey. And thank you for allowing me to be in there with him for the final seconds of life. God bless you all for what you do for the animals and us.
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Gary Hodges
A week ago the dreaded day came for our little red poodle. It was the first time for our family. I made some calls at 3:30a and had a good phone impression after speaking with this facility, so decided to drive the hour there rather than closer options. I gave the requested heads-up call when we decided to leave. Upon arriving the parking lot was full. They met with us to make sure it was OK t… + read more
A week ago the dreaded day came for our little red poodle. It was the first time for our family. I made some calls at 3:30a and had a good phone impression after speaking with this facility, so decided to drive the hour there rather than closer options. I gave the requested heads-up call when we decided to leave. Upon arriving the parking lot was full. They met with us to make sure it was OK to wait a bit, so we took the opportunity to spend time with our dog. I'm sure if we insisted it needed to happen right away they would have led us in immediately. We were shown a room they had made ready for us, and assured us we could take as long as necessary. We took advantage of this, and were in the room for about 3.5 hours total. Watching our dog depart was horrible, but all the staff were sweet and understanding. At the time we left, about noon, ours was the 7th dog that day. I would think most people would be understandably somewhat numb to this, but we were treated as if our family were the only ones going through this. During the process we met with a vet, Sarah Waite, for a final check and confirmation we were doing the right thing. She was caring and considerate, and made us feel better about what was to happen. The entire process was explained clearly by her, and done with the utmost compassion. I'm sorry for others who might read this while trying to find a good place to have your animal put down. It's not a happy time, but they will help you through it with compassion for your animal and your family. - read less
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Heather Altman
Compassionate and friendly staff. I've had to use their services twice and have been very happy. Sam who spoke with me over the phone the most was especially helpful and patient when explaining everything that was happening.
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Rex Coulthard
I had to take my old man Angus to the emergency vet for a cut behind his ear they sucherd him up no worries and took care of aswell as being very kind and gentle to himbut did suggest some therapy for his hips which I took doc Sara and her team took amazing care of him and in all honest helped him live happy and spoiled for an extra six months thank you !!!!!!
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Brandon Barnes
Most caring, nurturing, and genuine veterinarians and staff I've ever experienced. They are in it for the right reasons.
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Exmenia Penaloza
I’m very happy that I found this place for my little dog. She was diarrhea for two days and I was very worried was on Sunday when I decided to take an a vet but most of the places was closed. This place was my best opción they taken care of my little one and now she is good. Thank you to them for try to do the best that they can.
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Brooke Der
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Patrick Schwartz
Everyone here was incredibly helpful, kind and caring when I had an emergency with my pup last night. He stayed for overnight care and is back home safe and recovering in a pile of blankets today. Thank you again to the Docs and staff for everything.
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Courtney Petros
Very friendly staff and caring doctors
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Katherine Kinkead
My pup swallowed part of a toy and had to have surgery in the middle of the night to remove it from her intestines. They saved her life and I am forever grateful. Clear communication and truly cared about my baby.
Contact Us
Fort Collins Veterinary Emergency and Rehabilitation Hospital
Location
816 S Lemay Ave Fort Collins, CO 80524
Rehab Service Hours
Mon-Thu: 9 AM - 6 PM Fri-Sun: Closed Emergency Hours 24 hours a day, 7 days a week