Feedback & Reviews

I had to take my cat Felix yesterday at 10pm. Staff is very polite and genuine care which is super important when dealing with our fur-babies and whatever emergency they are going through. Price for an emergency visit is a little over $150, but the Veterinarian’s are very thorough. They can get busy, but communication is great when they have you wait. I really like this place. I just hope to not v… + read more

I had to take my cat Felix yesterday at 10pm. Staff is very polite and genuine care which is super important when dealing with our fur-babies and whatever emergency they are going through. Price for an emergency visit is a little over $150, but the Veterinarian’s are very thorough. They can get busy, but communication is great when they have you wait. I really like this place. I just hope to not visit them too often  - read less

During a very traumatic incident of my dog being hit by a car, the caring professionals here have been incredible! They were helpful from the first phone call to the evaluation for injuries and updated me throughout the entire ordeal with kindness and patience through my stress response. Luckily Circe will make a full recovery and a speedy one to due to the innovative care she has received. After… + read more

During a very traumatic incident of my dog being hit by a car, the caring professionals here have been incredible! They were helpful from the first phone call to the evaluation for injuries and updated me throughout the entire ordeal with kindness and patience through my stress response. Luckily Circe will make a full recovery and a speedy one to due to the innovative care she has received. After an overnight stay and six subsequent daily visits, we've encountered several veterinarians along with many other caring helpers. Each one has provided excellent customer service along with taking such good care of my sweet pup. Thank you from the bottom of my heart! - read less

A week ago the dreaded day came for our little red poodle. It was the first time for our family. I made some calls at 3:30a and had a good phone impression after speaking with this facility, so decided to drive the hour there rather than closer options. I gave the requested heads-up call when we decided to leave. Upon arriving the parking lot was full. They met with us to make sure it was OK t… + read more

A week ago the dreaded day came for our little red poodle. It was the first time for our family. I made some calls at 3:30a and had a good phone impression after speaking with this facility, so decided to drive the hour there rather than closer options. I gave the requested heads-up call when we decided to leave. Upon arriving the parking lot was full. They met with us to make sure it was OK to wait a bit, so we took the opportunity to spend time with our dog. I'm sure if we insisted it needed to happen right away they would have led us in immediately. We were shown a room they had made ready for us, and assured us we could take as long as necessary. We took advantage of this, and were in the room for about 3.5 hours total. Watching our dog depart was horrible, but all the staff were sweet and understanding. At the time we left, about noon, ours was the 7th dog that day. I would think most people would be understandably somewhat numb to this, but we were treated as if our family were the only ones going through this. During the process we met with a vet, Sarah Waite, for a final check and confirmation we were doing the right thing. She was caring and considerate, and made us feel better about what was to happen. The entire process was explained clearly by her, and done with the utmost compassion. I'm sorry for others who might read this while trying to find a good place to have your animal put down. It's not a happy time, but they will help you through it with compassion for your animal and your family. - read less