Feedback & Reviews

This place saved my baby boys life. He is an 8 month old chocolate lab and swallowed something he shouldn’t have. We brought him in as soon as we noticed something was wrong, and it turned out he needed an emergency surgery or to be put down. It was a very emotional experience since our dogs are our children, but I couldn’t be any happier with the care that he received. They were very informative … + read more

This place saved my baby boys life. He is an 8 month old chocolate lab and swallowed something he shouldn’t have. We brought him in as soon as we noticed something was wrong, and it turned out he needed an emergency surgery or to be put down. It was a very emotional experience since our dogs are our children, but I couldn’t be any happier with the care that he received. They were very informative to us and broke down the cost for everything which made it easy to understand. They were very knowledgeable and got him in for surgery that same evening. He was severely dehydrated from vomiting so much (he couldn’t hold anything down nor would he eat) He needed 2 feet of his intestines removed which was very scary, however, they did an amazing job on it and I’m so beyond happy I trusted them with my baby. They saved his life and I will forever be grateful! The staff seemed very genuine and caring for my pup. I called every few hours to ask how he was doing and they always kept me updated and informed and had answers for me right away. Thank you so much for saving my baby boy! - read less

These guys are fantastic, I work in the veterinary field and I would not hesitate to bring my pets here again in case of an emergency. They answered all of my calls with urgency and compassion while my pet was there for a couple days. Dr. Romero was direct, honest, realistic, and kind which I really appreciated and she took the time to thoroughly answer all of my questions. Fantastic staff and cli… + read more

These guys are fantastic, I work in the veterinary field and I would not hesitate to bring my pets here again in case of an emergency. They answered all of my calls with urgency and compassion while my pet was there for a couple days. Dr. Romero was direct, honest, realistic, and kind which I really appreciated and she took the time to thoroughly answer all of my questions. Fantastic staff and client care all around. - read less

Over the course of 24 hours, I had the unfortunate experience of my cat having trouble urinating and ended up taking him in to the ER twice. Through 3 shift changes, all 3 vets I spoke with were knowledgeable and comforting, even at 1am. They took care of him and did what they needed to do, always asking permission before it was done and worked on options that could be affordable. When he needed i… + read more

Over the course of 24 hours, I had the unfortunate experience of my cat having trouble urinating and ended up taking him in to the ER twice. Through 3 shift changes, all 3 vets I spoke with were knowledgeable and comforting, even at 1am. They took care of him and did what they needed to do, always asking permission before it was done and worked on options that could be affordable. When he needed immediate surgery the next day to have bladder stones removed, they gave me several options of more affordable surgery clinics (I ended up going to Animal Works, who were also amazing.) They loaned me a crate and we were able to transport him with the catheter in. He is now recovering beautifully and napping on my leg. Thank you so much for all of your help and guidance while I was tired and stressed!!!! - read less

I want anyone who is considering coming here to read my review, please. Honestly, I was wary of coming here because of a few negative reviews, while most of them seemed silly, you never know, but I desperately needed emergency care for my dog and took a shot in the dark as we have never been here before and we have only lived in Fort Collins for two months. My dog ate a piece of plastic and became… + read more

I want anyone who is considering coming here to read my review, please. Honestly, I was wary of coming here because of a few negative reviews, while most of them seemed silly, you never know, but I desperately needed emergency care for my dog and took a shot in the dark as we have never been here before and we have only lived in Fort Collins for two months. My dog ate a piece of plastic and became impacted overnight and was internally bleeding. My husband and I thought we were going to lose her. The staff here was rapid fire to make sure our Sophie was seen. The entire staff including the Dr’s were in communication with us the entire time, they were honest, and fast. They saw my dog quickly, created a treatment plan, went over options, and then cost. They were compassionate when I cried on the phone, they never hid anything financially and did NOT make this about the cost. They are a 24 hour vet office and need to be able to continue this incredible operation for those concerned about cost. The cost associated made complete sense for the value of what we received (they saved our dogs life..) I feel comfortable calling them with questions and everyone is so sincere and caring. My husband and I cannot thank them enough. 10/5 stars for these hero’s! - read less

I wanted to reach out and thank everyone on staff at this facility. They spoke with me over the phone several times before I brought my beloved pup in to their care. Throughout the day I received calls and updates of what they were seeing, and trying to make her comfortable. My last phone call was handled with compassion from Dr. Romero. Sadly my pup was put to rest from her pain. They handled eac… + read more

I wanted to reach out and thank everyone on staff at this facility. They spoke with me over the phone several times before I brought my beloved pup in to their care. Throughout the day I received calls and updates of what they were seeing, and trying to make her comfortable. My last phone call was handled with compassion from Dr. Romero. Sadly my pup was put to rest from her pain. They handled each step with much kindness and when I picked up her ashes I was glad to have a kind voice bring her to me stating "Remember the memories you have with her." - read less